How to Deal with Negative Reviews Without Harming Your Business

Small Business Marketing Blog

How to Deal with Negative Reviews Without Harming Your Business

How to Deal with Negative Reviews Without Harming Your Business
Looking for a full-service web and marketing agency to help you grow your business through brand and graphic design, custom website design and development, and digital marketing? Look no further! Our passion is seeing you succeed. Let's chat.
February 13, 2019 by Susan Friesen

 

Have you ever written a bad review? Have you ever received a negative review – real or fake?

In this episode of Tea Time Tip: Marketing for Busy Entrepreneurs, I talk about how to deal with troubling reviews of your business.

Watch this video to find out:

  • When and how to best respond to negative reviews
  • How to respond to fake reviews
  • How to report fake reviews on Yelp, Facebook and Google My Business

This video was recorded during a live Facebook broadcast on February 13, 2019.

 

I’d love to hear your experiences with customer reviews in the comments.

This video was recorded during a live Facebook broadcast on February 13, 2019.

Tune in to our eVision Media Facebook page for more live Tea Time Tips!

To your business success,
Susan Friesen

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Looking for an expert to help you grow your business so you can stop feeling like you have to do it all yourself?

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Take advantage of my years of experience to save time, money, and stress, and grow your business into what you envision.

Find Out More Here

Susan Friesen offering Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients free guide
Susan Friesen offering Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients free guide

About the Author, Susan Friesen

Located in the lower mainland of B.C., Susan Friesen is a visionary brand strategist, entrepreneur, and founder of British Columbia’s premiere boutique web development and digital marketing agency, eVision Media.

With over 20 years of experience in the industry, she is an expert in helping businesses establish their online presence and create a strong brand identity.

Her passion for empowering entrepreneurs and small business owners to succeed in the digital world has earned her a reputation as a leading authority in the branding and marketing industry.

Visit www.BrandIdentitySteps.com and download your FREE guide: "Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients".

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What Clients Say

I was frustrated with all the moving parts of a website and didn’t know what I didn’t know. I’ve been working with eVision Media for many years and my experience has always been excellent. I really appreciate their support, advice and expertise. No matter what I need, they are there for me with a super quick response.

When I started The Canadian Coach, eVision Media helped with branding, a fully customized website and a host of other tech related items. I feel a huge sense of relief and trust they have my back and that I have a go-to team of experts when I need them. I recommend eVision Media to anyone needing a responsive web and marketing team to help them grow their biz.

Heather E. Wilson

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