Have you ever written a bad review? Have you ever received a negative review – real or fake?
In this episode of Tea Time Tip: Marketing for Busy Entrepreneurs, I talk about how to deal with troubling reviews of your business.
Watch this video to find out:
- When and how to best respond to negative reviews
- How to respond to fake reviews
- How to report fake reviews on Yelp, Facebook and Google My Business
This video was recorded during a live Facebook broadcast on February 13, 2019.
I’d love to hear your experiences with customer reviews in the comments.
Read our guest blog post Five Tips for Managing Customer Complaints.
This video was recorded during a live Facebook broadcast on February 13, 2019.
Tune in to our eVision Media Facebook page for more live Tea Time Tips!
To your business success,
Susan Friesen
P.S. If you liked the article, you might want to subscribe to our newsletter. We publish tons of valuable content to help you learn more about marketing, and subscribing is the best way to ensure you don’t miss out. Additionally, if you’d like to learn more about building a search engine optimized website, click here for our free website guide.
About the Author, Susan Friesen
Located in the lower mainland of B.C., Susan Friesen is a visionary brand strategist, entrepreneur, and founder of British Columbia’s premiere boutique web development and digital marketing agency, eVision Media.
With over 20 years of experience in the industry, she is an expert in helping businesses establish their online presence and create a strong brand identity.
Her passion for empowering entrepreneurs and small business owners to succeed in the digital world has earned her a reputation as a leading authority in the branding and marketing industry.
Visit www.BrandIdentitySteps.com and download your FREE guide: "Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients".
