How to Deal with Negative Reviews Without Harming Your Business

Small Business Marketing Blog

How to Deal with Negative Reviews Without Harming Your Business

How to Deal with Negative Reviews Without Harming Your Business
Looking for a full-service web and marketing agency to help you grow your business through brand and graphic design, custom website design and development, and digital marketing? Look no further! Our passion is seeing you succeed. Let's chat.
February 13, 2019 by Susan Friesen

 

Have you ever written a bad review? Have you ever received a negative review – real or fake?

In this episode of Tea Time Tip: Marketing for Busy Entrepreneurs, I talk about how to deal with troubling reviews of your business.

Watch this video to find out:

  • When and how to best respond to negative reviews
  • How to respond to fake reviews
  • How to report fake reviews on Yelp, Facebook and Google My Business

This video was recorded during a live Facebook broadcast on February 13, 2019.

 

I’d love to hear your experiences with customer reviews in the comments.

This video was recorded during a live Facebook broadcast on February 13, 2019.

Tune in to our eVision Media Facebook page for more live Tea Time Tips!

To your business success,
Susan Friesen

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Looking for an expert to help you grow your business so you can stop feeling like you have to do it all yourself?

It's my passion to help entrepreneurs get clarity on how to position their businesses in a crowded marketplace. This includes things like having an understanding of what they should do themselves and what's better to delegate, so they can focus on building their businesses.

My business strategy consulting is for those who are serious about taking their business to the next level and are willing to turn off the noise around them and listen to solid business and marketing advice.

Take advantage of my years of experience to save time, money, and stress, and grow your business into what you envision.

Find Out More Here

Susan Friesen offering Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients free guide
Susan Friesen offering Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients free guide

About the Author, Susan Friesen

Located in the lower mainland of B.C., Susan Friesen is a visionary brand strategist, entrepreneur, and founder of British Columbia’s premiere boutique web development and digital marketing agency, eVision Media.

With over 20 years of experience in the industry, she is an expert in helping businesses establish their online presence and create a strong brand identity.

Her passion for empowering entrepreneurs and small business owners to succeed in the digital world has earned her a reputation as a leading authority in the branding and marketing industry.

Visit www.BrandIdentitySteps.com and download your FREE guide: "Unlocking Customer Trust and Business Growth: Your 7-Step Guide to Defining a Compelling Brand Identity that Appeals to Your Perfect Clients".

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What Clients Say

The team at eVision Media is extremely knowledgeable and efficient, which takes a big load off when building a business. Having a team to turn to for any technology or advertising need, and that I trust will do a great job, is so important.

Susan really walks her talk with the dedication she has to offering tons of value and information and Daniel has been my trusted “Ad guy” for years, helping me build a solid email list of engaged subscribers. Anytime I’ve ever needed anything website-, social media-, or marketing-related, I’ve always been pleased with their generous and reliable support.

Kimberley Record

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Abbotsford Business Excellence Award Small Business BC Award - Best Company Small Business BC Award - Best Company
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