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3 Traits of Effective Business Leadership

3 Traits of Effective Business Leadership

What to Watch for When You Have a Need for Guidance

To receive guidance is necessary as part of our growth as business entrepreneurs and leaders. And interestingly wherever we look, someone is always available to assist us.

Fortunately, what we do not know, someone else does.

Whether you are wanting to position yourself as an effective business leader or are seeking out someone to provide you with proper guidance, here are 3 considerations to keep in mind.

  1. Follow the Seven Habits

    The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey suggests the following to keep us on track:

    1. Be proactive
    2. You are the programmer of your life, grow and stay humble.
    3. Keep personal integrity- what you say and what you do must match
    4. Think win-win. Value and respect all, employ character based codes for collaboration
    5. Seek first to understand, then to be understood- using empathy, care and open mindedness in interactions
    6. Combine strengths and operate as teams
    7. Employ Continuous improvement- for mental, spiritual and emotional health and balance.

  2. Be Honest

    Interestingly I have been a leader all my life and yet had been unconscious of many traits within me that did not allow me to tap into the above list consistently.
    I had no idea that my ego often stood in my way. This same ego would give me the impression that I was thinking “win-win” when in fact it was being calculative and self serving.
    The ego can be very tricky.  I might have thought that I was open- minded in my interactions yet every ego filters to evaluate based on personal and collective beliefs that can be very limiting and disempowering, and I have had my share to transform in the last nine years.
    The ego often unconsciously leads us into power struggles that can become very sticky. If we don’t experience them in our work-life, we certainly end up facing them in our home lives, so they catch up with us eventually! lol
    Despite running corporations with 3000 people I had no idea that my ego was censoring EVERYTHING based on its own judgments and programing, and that the reactive knee-jerk actions from the ego had nothing to do with the true self that resides within us.
    If I was not operating from my true self- it goes without saying that many of my actions did not fit the seven habits listed by Covey.

  3. Embody Conscious Leadership

    What I have come to learn during the last nine years is that when we are under the direction of a conscious leader we are always being lifted to be the very best we can be, and conscious leaders actually walk their own talk.
    They embody the seven attributes listed above effortlessly. This is the power of consciousness- effortless living where the person has disassociated from the antics of the ego.
    This consciousness is accessible to all of us by first learning more about ourselves. We have to be willing to stalk all our reactions to understand them and their history within our psyche.
    Then we have to move beyond understanding to visit the lessons in our history so that we can be liberated. It all happens systematically so that we truly find our voice to be a contributor in the world.
    As we become liberated we begin to embody and live from this pale of heightened consciousness… and that leads to us becoming the effective leaders we wish to be.
    Do not get me wrong, we are always learning and growing. There is always more…

The Invitation

My invitation is to ask you to stop and pause before you decide on who should guide you next in your business or home life.

Our world is changing fast. The old paradigms are not working.

Old patriarchal ways of leading are not enough. People who discuss mind-based ideas are not serving anyone- they are simply keeping people stuck in yesteryear.

The new world has not yet unfolded… and many emerging leaders are seeking to find their voice to influence this new world.

Look to see if the person who influences you has actively done the inner work to see who they are.

Has this work been done at the level of their mind, or is it deeper, and you can see and feel their groundedness? Can you feel their courage? Can you feel their knowingness? And can their compassion be trusted?

Look for a conscious leader

This is the only way you will truly benefit yourself and others around you. A conscious leader will walk their talk. A conscious leader will offer a helping hand knowing that it is through your growth in self awareness that your leadership skills will improve.

About the Author, Kindi Gill ACA

Kindi Gill

Are you extremely responsible but tired and wish someone could now nurture YOUR needs? Is your family life in need of a boost and ready to be revitalized into unity? Is there room for improvement in your relationships at home so that your work-life is better supported? If you are struggling with adversity, contact Kindi Gill for a complimentary 30 minute consultation.

Kindi is a CEO, Revitalization Consultant, Inward Leadership Mentor and Keynote Speaker. She has 30 plus years of experience in leadership, is trained as a Chartered Accountant and is a member of the Canadian Association of Professional Speakers. Kindi is also one of 11 people trained as a facilitator of the Self Healing Dalian Method, an evolutionary tool that bypasses the mind, created by a modern day mystic, Mada Eliza Dalian who revolutionized Kindi's own life back into wholeness.

Call her at 778-558-5110 for help in getting your life and vibration back on track to achieve its natural potential, so that your gifts can shine, and the rain can eventually stop.

Leadership Success Tips for Small Business Entrepreneurs

Leadership Success Tips for Small Business Entrepreneurs

How to Step Up and Be the Effective Leader Your Team Wants to Follow

Leadership is not a job title – it’s a set of closely-held beliefs and behaviors even when no one is looking.

So even though you own the business and put your heart & soul into it, you may not be as effective as you could be.

For every action, you take, there is a definite reaction. This may be an employee, a contractor, a VA or a vendor you deal with on a regular basis. Or it could be a family member, friend or neighbor.

Here are several key things you can do to stand out as a great leader:

Empower Those Who Support You

When good leaders are effectively empowering their support team, their lives are easier and their team is happier & more productive.

I use the term “Team” broadly so that it includes all of those who you need to support you and your business. When teams are empowered, leaders don’t need to spend a lot of time checking up on them, putting out fires, or lighting fires under people who are just not that into it.

Wouldn’t you rather focus your time working “on” your business and where you want to take it, rather than working “in” the business?

Use The ‘Speak Softly & They Will Listen Leadership’ Style

When we think of leadership, we tend to think of the commanding, visionary person who takes charge in a time of crisis and leads the company to victory. But there’s another form of leadership that I believe is much more effective at achieving high performance.

It’s the quiet leader that is heard the most! And you will never hear them declaring themselves to be the “Boss” when trying to convince someone to do something their way.

One of the primary traits of this leadership style is leading by example, and eliciting the behavior you want by demonstrating it, rather than just telling others to do it.

Daniel Goleman’s book, Primal Leadership, suggests that a coaching style of leadership may best describe the qualities of the quiet leader.  “The coaching style is the least-used tool in the leader’s toolkit,” says Goleman, “probably because it doesn’t look like leadership.”

Like a coach, a quiet leader can achieve breakthroughs by asking guided questions rather than giving orders or advice. And what better way to empower your team?

And quiet leadership isn’t just for those at the top, but applies across the spectrum, from the leader in all levels of management, to solo entrepreneurs, to leaders of the community fundraiser, the leader of the 12-year-old soccer team and the leader of the family.

So, what about you?  Are you stepping up to claim your rightful place as a leader? 

Incorporate Top Leadership Qualities

I think it’s important to note that contrary to what we’ve often been taught, great leaders are made, not born, so you can hone your leadership skills and become the leader you want to be.  Here are some of the top qualities that great leaders possess:

  • Fairness. They put their own feelings aside and look at what is best for their team.
  • Knowledge – They gather as many details about a situation as possible before deciding.
  • Decisive – They always proclaim their decision and then stand by it 100% until/unless more information comes to light that requires them to rethink their decision.
  • Communication skills. They keep their team apprised of all decisions that affect the team.
  • Honesty – They share as much information as they possibly can. And if it’s confidential, they tell them it’s confidential and they tell them when they will be able to give them more information.
  • Trustworthy – They can be counted on to always tell the truth and maintain confidences.

Motivate Others

Motivating your team is imperative to the well-being of its members and the accomplishment of the goals.

While it’s not always easy, there are tried and true ways you can help unleash the power and potential of your team.

Here are a few powerful leadership skills you can easily incorporate to bring out the best in others:

  1. Ask questions rather than give direct orders.
  2. To let others know that you noticed, give specific and sincere praise for accomplishments.
  3. Celebrate successes along the way – use every significant milestone as an opportunity for recognition and encouragement.
  4. Respect the professionalism and expertise of those you supervise. Ask for their input in planning, and give them autonomy and authority to complete projects.

Set Clear Expectations

Too often leaders assume each person knows what to do, but without clear goals and expectations, team members are left to their own imagination and must draw upon past experiences.

This can result in hesitation, indecision, lack of performance, miscommunication and the goals not being met.

Properly setting expectations for team members will set standards for excellence and results.

Here are a few tips on how to do that:

  1. Start with a vision of what you want the result to look like. Not just what you want done, but the results you want to achieve when the project is completed.
  2. Keep your focus on the desired outcomes and stay out of the weeds. Your goal is to guide and lead, not control every step. Letting individuals find their own route encourages them to use their strengths to their fullest potential. You hired them to do a job, so let them do it their way as much as possible.
  3. Tie the mission of the project to each team members’ tasks. People want to know that their role, whether large or small, makes a difference.
  4. Give feedback—and often! Feedback given along the way is received as coaching, not punishment.
  5. Give positive reinforcement and don’t mix it with the negative or “constructive” feedback. Mention the thing you like and you’ll get more of it. Be specific and prompt. If you do need to give constructive feedback, remember the “sandwich” method.Good first, then the negative, followed by another slice of good. And remember to focus on the behavior or issue at hand – don’t make it about their personality. For instance, telling an employee that what they did was wrong is a whole lot different than telling them they are stupid.

3 Secrets of Impactful Leadership

As you are leading and impacting others, to get the best results follow these three secrets.

So, what does it take to be an impactful leader? It comes down to three critical steps.

  1. Know where you are coming from – Know what you believe in and what your values are so that you can make decisions and lead your team in the direction that supports your vision.
  2. Adopt a leadership mindset that positively affects your behaviors, your outcomes and therefore your impact. When you have a leadership mindset, you take responsibility for your team and your results.
  3. Empower your team members to be their best. Identify the strengths and talents of your team and put them in the jobs that fit their strengths so they can help you achieve the goals.

After all, isn’t that what you’re after? Reaching a common goal while making a positive impact?

Your impact stems directly from your mindset as a leader, because your mindset affects your behaviors, which then affects your results. So, what is your mindset?

The term “mindset” means a mental attitude or inclination. Our attitude determines our behavior, and our behavior produces specific results. If you are getting effective results from those you are leading, you can rest assured that you are having a positive impact on them.

Are you getting the results and having the impact you want, or are you experiencing unwanted results and outcomes? By looking at the relationship between your mindset, your behavior, and your impact, you can integrate all three components to generate the results you really want.

We often engage in behaviors without considering that we have a choice in whether to engage in them. If your circumstances are not going the way you desire, you may feel and act like a victim. But you need to take accountability for your part and make different behavioral choices when necessary to assure a better result.

It is important that you understand that changing your behavior is only sustainable if you change your negative mindset to a leadership mindset.

A great example of this is what happens when people lose weight. If they just change their behavior – such as eat fewer calories – they lose weight. But if they don’t change their mindset around food, exercise and a healthy lifestyle, they rebound and gain their weight back.

This is because they haven’t changed the underlying problem – the mindset that drives them to overeat in the first place.

Changing your behavior without changing your mindset is not sustainable. Changing your mindset, however, creates sustainable behavioral change.

Observe your impact on others, observe your actions as you carry them out, and observe your mindset as it fills your thoughts and shapes your attitudes. When you notice negative and limiting thoughts, make a choice and reprogram your words and thoughts to assure positive, lasting changes.

Leadership:  It’s Mostly in Your Mind

Do you think of yourself as a leader? Do you enjoy leading? As you were growing up, did people tell you that you were a natural-born leader?

If you don’t see yourself as a leader, know that you are leading and probably not even recognizing it.  Why?  Because we are all leaders simply because of the influence we have on ourselves and others.  Whatever you believe, think, value, feel, or say influences how you act and the impact you have.

This attitude determines much of our behavior, and our behavior produces specific results.  If you are the leader of your life, in your work, and in your relationships, the results you get matter to you and those around you.

Are you getting the results or having the positive impact you want, or are you experiencing unwanted results and outcomes?  Your impact may be subtle or it may be profound; it may be small or it may be big; it may be obvious or not so obvious; it may be positive, neutral, or negative.

Observe your impact as it’s reflected back to you, observe your actions as you carry them out, and observe your mindset as it fills your thoughts and shapes your attitudes.  With this model, you have an ever-ready tool to use any time that you are not getting results you desire.

The Impact of Assumptions on Leadership

We all make assumptions. We naturally fill in gaps in what we think and perceive so that we can make sense out of our world and our experiences.

Sometimes the assumptions we make are accurate; sometimes they are inaccurate. Sometimes productive and sometimes counter-productive. Sometimes assumptions build community; sometimes they destroy. Sometimes they save us time; sometimes they waste time.

The assumptions you make can build bridges or destroy them. They can make peace or start a war.

Picture someone whom you know well. What is one assumption you make about that person? Where does your assumption come from? Why do you have that assumption? How does that assumption influence your behavior toward this person? Have you ever asked the person to confirm or refute your assumption? What would happen if you shared your assumption with this person?

As a leader, you have an obligation to notice you are making assumptions and then to check them out, particularly when you make an assumption that is negative in nature. Negative assumptions are particularly risky to hold on to. They create resistance and resentment. They fuel blame and anger. They get in the way of productivity and positivity.

The first step is to notice the presence of an assumption. Once you notice that you are making an assumption, consider communicating it. The purpose of communicating it is to have it confirmed or denied. This creates open communication, honesty, and an opportunity to clear the air or rectify a misunderstanding.

There are different ways to communicate an assumption. One way, perhaps the simplest, is to say it directly – tell the other person that you are carrying an assumption, and that you want to share it with him or her to determine if it is accurate or not. It may sound risky – and sometimes it is – but an unspoken negative assumption is much more dangerous than one that is spoken. When an assumption is brought out, an opportunity for healing, growth, productivity, and relationship-building is created.

If you are carrying a positive assumption, you have more latitude to decide if you want it to be unspoken, but even unspoken positive assumptions can sometimes get in the way.

Whenever you make assumptions, you have an impact on your experience and the experience of others. Generally, it is best to notice your assumptions and communicate them to others.

Effective Listening for Leaders

With organizations and individuals so fervently focused on the bottom line, it’s easy to ignore “softer” goals, such as listening well. All that touchy-feely stuff is a waste of my time, you might say or think.

On the contrary! A focus on listening can lead to more effective teamwork, higher productivity, fewer conflicts and errors, enhanced innovation and problem-solving, improved recruiting and retention, superior customer relations and more. As authors on leadership development have noted through the years, listening is not just a nice thing to do, it’s essential!

“Make the human element as important as the financial or the technical element,” wrote Stephen Covey in his seminal book, The Seven Habits of Highly Effective People. “You save tremendous amounts of time, energy and money when you tap into the human resources of a business at every level. When you listen, you learn.”

As long ago as 1966, Peter Drucker, author of The Effective Executive and numerous other books, emphasized the importance of listening to both self and others as an essential step in bringing to light everyone’s role as contributors to the organization’s overall success.

Likewise, studies in Emotional Intelligence (EI) over the past couple of decades have found that leaders “infect” the Workplace (for better or for worse) with their attitudes and energy. To understand and influence these flows of emotions and motivational states, leaders need to be able to practice empathic listening skills.

Visionary leaders listen to values held by individuals within the group, enabling them to explain their own goals for the organization in a way that wins support.

Coaching leaders find opportunities to listen one-on-one to employees, establish rapport and trust, and help employees help themselves in matters of performance and information gathering.

Develop your curiosity. This helps with Covey’s suggestion: Seek first to understand. Genuine curiosity is felt by others and helps to open up their speech and your listening.

Pay attention to your listening. Replay conversations you’ve had and assess whether you listened well.

Seek feedback from people you trust to assess your listening skills.

Work with a coach. Coaches can help you discover ways to listen better not only to those you work with, but also to yourself.

Listening better will reward you with an entirely new level of communication and problem-solving skills, for empathic listening requires the ability to see multiple points of view in any given situation.

As an entrepreneur and small business owner myself I know the importance of creating an innovative, motivated – and motivating – support team. When I first opened my business, I did it all myself but it didn’t take me long to realize that my genius was in building the business, not behind the scenes dealing with all of the administrative tasks.

So step up, think big, go far beyond the box and let the leader in you shine!

About the Author, Katherine Hartvickson

Kathryn Wilking

Katherine Hartvickson is the founder and president of Hartvickson & Associates, Inc. dba Quantum Ascendance. She is an experienced business consultant and success coach. Since leaving the corporate world in 2009, her clients include business owners and other seriously committed professionals and entrepreneurs who want to gain the confidence and skills to break through the barriers of success and achieve their ideal life.

What separates her service from others is her experience in leading large teams and developing top performers in corporate environments and because of this, clients achieve individual & financial rewards and the recognition they earned without sacrificing their personal life. If you are interested in knowing more, she can be reached at www.QuantumAscendance.com.

3 Essential Areas to Focus Your Business Spring Cleaning Efforts

Today's Priorities: Offerings, Bookkeeping, Marketing

Spring is finally here! I had gotten into such a habit of extreme bundling up this winter that I almost feel naked going outside without my face mask on. Seriously.

Since my January article about using “when-then” statements to achieve goals, I’ve done all right going outside for a walk every day.

I did not make it out every day. But my success rate was much higher than previous winters, and I’m going into spring in better physical shape than normal.

In fact, I’ve got enough energy to do some spring cleaning, and have been using some of the best odor eliminator cleaning products.

Just like our shelves, cabinets and closets, our businesses get filled up with clutter over time. First set mentioned can be easily cleaned by the company offering janitorial services. As for the later one, things get less up-to-the-plan.

Too many products or services, too many networking events, a hodgepodge of social media posts, a confusing assortment of fees, and we end up with major business dust bunnies.

(Remember that you are not a fuzzy bunny.)

  • Those business dust bunnies can be insidious…
  • They clog up your creative channel…
  • They slow down your productivity…
  • They make you feel sluggish and uninspired…
  • They can even make you question what you’re doing in business at all.

If only we could turn on some magical business vacuum that would suck out everything we don’t need in our businesses.

Sorting through what is and isn’t working can be daunting. How do find time to do this kind of spring cleaning when we’re busy launching, promoting and selling?

Let me interject here that I do not enjoy decluttering or organizing. At all.

Well, I do enjoy alphabetizing books and CDs. But when it comes to dumping everything out in the middle of the floor, sorting what to keep and what to toss, then finding new homes for everything, I’m tempted to let the clutter build up until I can’t walk through it anymore.

Unfortunately—and opportunistically—that’s how it can end up feeling in your business. When we avoid decluttering our businesses, we end up feeling stuck and confused: stuck in a dip of no growth and confused about what to do about it.

In that dip of no growth, we may think it’s time to add a new product or service, or rebrand, or share a new photo on Instagram.

When I get to that point of scrambling for a way out of the dip, I think about Stephen Covey’s lesson about sharpening the saw. He said that taking a break to sharpen the saw will end up taking less time and make you more efficient than continuing to chop down a tree with a dull saw.

As much as I may want to ignore the business dust bunnies, I’m rounding them up and going into full declutter mode.

Here are some essential areas that can use some business spring cleaning:

  1. Product and Service Offerings

    Do you have so many offerings that you can’t keep them all straight? If you can’t keep them straight, then you know your customers/clients can’t either.

    Even when you can keep them straight—this is your business after all—it still may be too much for your customers and clients. Research shows that too many options actually leads to lower sales. For service offers, that can mean too many services or too many payment options.

    So, what’s the right amount?

    Amazon shows you a maximum of six suggestions when you add a book to your cart. Restaurants have found that people will choose the middle choice when they are given three options of different prices. (No one wants to look cheap.) And online marketers of information products have found success by funneling customers through a one-option-at-a-time model.

    What about you?

    For this business spring cleaning exercise, spread out or write down all of your offerings. Go through your sales records and put your offers in order of best-selling to worst-selling.

    If you have “too many” offers, you can safely eliminate the worst-selling ones. You can also eliminate whichever ones just don’t fit you anymore.

    If you’ve rebranded, revised or simply don’t love a particular offer, get rid of it. It’s your business. If you don’t love it, don’t sell it.

    When you’ve pared down your offers, look at your pricing model. What can you do to make it easy for a customer/client to say “yes”? Give them fewer options.

    I was coaching a massage therapist on simplifying her business model. She had more than a dozen treatment options, different options for length of treatment time, and basically a different price for each option.

    What she really wanted to do was spend 75-90 minutes with each client and make recommendations based on their health and wellness needs.

    I coached her to make all sessions 75-90 minutes long and charge the same fee no matter what treatment she ends up giving them. She was thrilled with the idea because it really simplified the model for her and would make it easy for clients to say “yes” to whatever treatment she recommended.

  2. Bookkeeping

    Did you get stuck on that suggestion above to go through your sales records?

    If you had ready access to that information, that’s excellent. You may just need a little dusting off of your bookkeeping.

    Are you happy with your current bookkeeping process? Have you been considering making a change?

    If you didn’t have easy access to sales information, then you’ll want to spend some time getting your sales records in order and setting up a system for moving forward. You don’t have to have your sales numbers memorized. But it shouldn’t take me more than a few clicks to get that information.

    I’ll admit that I haven’t always kept good records. I’ve never liked using Quickbooks or other similar software. (They’re not very pretty. And, yes, that’s important to us creative types.) Instead, I created my own multi-page spreadsheet (in Apple Numbers) to track both money and coaching hours.

    It’s great, but it’s gotten a bit unwieldy after more than five years and hundreds of clients.

    So I recently started using WaveApp in addition to my spreadsheet. I was thrilled to discover bookkeeping software that didn’t feel clunky or look ugly to me.

    I’m still getting used to it, but my message to you is to do what you need to do to get organized. Your form of organization can look different from someone else’s.

    That’s great. The point is that you (read: we) should be able to access those sales numbers effortlessly—joyfully, even.

    Explore different bookkeeping software out there. Look into hiring a professional bookkeeper. As cumbersome as it may feel now, it will be easier to handle now than trying to wade through even more disorder later.

  3. Marketing activities

    What’s your marketing ROI?

    As a former marketing consultant, I know how hard it can be to answer that question. So, let’s leave money out of it for a moment and look at it anecdotally, for purposes of spring cleaning.

    First, write down all of your marketing activities. Anything you do with the intention or hope of attracting a customer or client: Speaking, blogging, writing guest articles, in-person networking, professional breakfast meetings, monthly membership meetings, sponsored Facebook posts, regular Facebook posts, Twitter, free webinars or teleclasses, email, cold calls, connecting on LinkedIn, whatever.

    Next, go through your list and circle the activities that have resulted in getting a customer or client. Yes, this can be tricky if a post on Facebook started a conversation that led to a level of trust that facilitated someone becoming a client two years later. If that client mentioned Facebook when you asked how they found you or why they decided to hire you, then circle Facebook.

    Now go through your list and jot down an estimate for how much time you spend on that activity. You’ll probably have a different unit of measure for each one. You may do one speaking gig a month for 30 minutes.

    Maybe you go to two in-person events a week for a total of four hours. Maybe you spend two hours a week on email newsletters, three to four hours a month on free webinars or teleclasses (this includes prep time and follow-up time), and an hour a day on Facebook.

    How does your time spent compare to sales generated? If an activity isn’t generating any sales at all, you’ll want to rethink that activity. You might not need to toss it out, but you’ll definitely want to change up how you’re doing it.

    For the activities that are generating sales, go back to your sales records and do a quick estimate of approximately how much money those activities have brought in.

    Again, I know this part can be tough. Don’t fuss over the details. Just get a rough estimate. You’re pulling out some numbers to support the gut feeling you probably got when you started circling the sales-generating activities.

    You likely already have a good sense of which activities are paying off and which aren’t. Now you know for sure. So go back through your list and cross off the ones that aren’t truly supporting you and your business.

Now that you’ve gotten rid of those, you can add in a new activity—or beef up an old one.

Marketing is a constant experiment in what works and what doesn’t. It’s OK when something doesn’t work. That means you’ve discovered something to cross off the list, and you get to move on to something else.

When you view marketing as an experiment, you’re more able to play and have fun and not worry about marketing “failures.”

When you’re done with your business spring cleaning, be sure to celebrate!

Notice that I didn’t mention tidying a messy desk anywhere in this list. I’m with Einstein and Jobs on the benefits of a messy desk!

If your messy desk muddles your thinking, then by all means, include it in your spring cleaning list. (I do dust mine off and rearrange the working stacks.) While a tidy desk feels great, it won’t affect the real changes you’re looking to make in your business.

So be sure to take advantage of this change in seasons to do the deep spring cleaning your business really needs. What is your top priority for your business this season?


About the Author, Kelly Eckert

Kelly Eckert is an author, professional speaker, and shamanic leadership coach. She is a graduate of Harvard College with a bachelor's degree in biological anthropology and Tufts Graduate School of Arts and Sciences with a master's degree in biology.

Kelly is a certified MentorCoach® and a certified coach member of the International Coach Federation. She is the creator of the Fear Releasing Method™ and Coaching with Animal Archetypes™. Kelly speaks nationally and internationally on the topics of fear and unleashing the animal within. Her latest book, What's Your Spirit Animal?, is now available. Find out more at kellyeckert.com.