eBusiness Blog

Embracing Your Personal Branding Uniqueness for Business Success

Today’s eTip is about how important it is to let your personal brand shine so you show off the real you and the best you!

The value of letting your personal brand shine

Building a personal brand is important and you put a lot of work into it so don’t by shy about who you are. Too often as women in business we’re told the expectation is to be demure and reserved but there is a lot to be said about simply being yourself if your business and brand are built around who you are.

When building up your personal and business brands you should have taken the key step of defining your ideal client so with that in mind you should remember that your deal client wants you! If you restrict yourself you’re actually doing yourself a disservice.

It may even mean potential clients outside the spectrum of your ideal client are put off but that’s totally okay because what you really want for both your business and peace of mind are the clients you’ve defined as best suited to you and your business.

Be confident in your personal brand and own who you are. 

Do you swear a lot? Hiding that from the offset of client interaction creates the expectation that you will consistently hide it and eventually the client will get to know the real you. When that happens and you’ve presented a false version of yourself it can create issues that would have been avoided had you showed the real you at the start. While it’s not for me personally and does not align with my personal branding there are many examples of successful people who curse!

Promote what makes you unique

The more unique you are the more likely you will stand out to potential clients.

Let your personality shine through so everyone knows what you’re about. In saying that you should also keep in mind that your accomplishments should be worn on your sleeve. Never shy away from telling people about what you’ve accomplished in the past.

This doesn’t mean telling people that you think you’re great or what you think you’re great at; tell them why you feel that way and what you’ve done that has instilled confidence in you in your skill set or product.

Use key terms like ‘I accomplished’, ‘I generated’, ‘I completed’ and follow up with something genuine that you’ve done that makes you confident in yourself.

Accept praise with grace

This is a personal fault of my own. It’s sometimes tough to respond to a compliment but I highly recommend you take a moment and accept it. Thank them and let them know you appreciate it. Never deflect or reject praise.

Now the goal is to surround yourself with your target market so when you are being yourself you’re around the right people for it.

Not everyone appeals to everyone so put yourself in places where your ideal clients will be present. Mixing water with oil will just cause you unnecessary problems.

By placing yourself in the right setting and letting yourself shine with a strong personal brand you will lead yourself to your ideal clients so you have a much better time working with with people who like who you are and what you do. Trying to be all things to all people can lead to hurdles that are best avoided while you build out your client roster with people who fit well with you.

That’s it for today’s eTip and don’t forget that if you liked what you saw here please subscribe to our Youtube channel or newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

How to Make an Impact with Your Personal Brand at Live Events

In this eTip I explain what it takes to make yourself known when you’re at networking events by getting your personal brand to work for you.

How can personal branding help you when in a group environment?

If you watched last week’s video you saw my interview with personal branding expert Dana Smithers. Carrying that theme through today’s video will be focused on that established personal brand and how to get it working for you when you’re networking and meeting new people.

Many people don’t realize just how much of an impact their personal brand can make and this is especially true when at conferences or other large networking events when you could connect with your ideal target market.

Sometimes we forget about how we come across to others when at these events. While these events are not about networking make sure you’re aware that you have to be open to the idea of meeting potential new clients.

While at the Woman Of Worth event I saw many examples of personal branding being showcased. One author even had her hair dyed purple which caught the attention of the MC. Some showed off tattoos and other eye grabbing details while others were in comfort clothes.

The contrast between the two stood out to me. While not there to build out their client list they were showcasing their brands. Wearing a hoodie and sweatpants at an event like that conveys the message that they’re not concerned about quality. By not paying attention to their personal brand they send the message about how they run their business too and it isn’t a good message.

Make sure that you’re dressing the part when at events. Be a brand representative and remember that you’re appearance and demeanor are being judged. You could be arms length from a great lead and not even know it so dress for success in case that potential lead is looking for what you provide.

Think it through and it should make sense to you. If you have tattoos and own a tattoo parlour then it makes sense to show those off in your personal brand. If you’re a lawyer then it may be a better idea to dress conservatively and hide the body art.

Even if you’re an introvert you can bring out your personal brand in a measured, conservative way. You don’t have to change who you are but don’t use any social barriers as an excuse for missing an opportunity.

The takeaway is to showcase your unique selling position in your personal brand. At any given moment you could be face to face with your ideal client. Make sure you’re in a position to capitalize on the opportunity if it’s presented. Wear your brand colours, show off a style that helps convey your business goals, and remember to smile and enjoy yourself!

Don’t forget that if you liked what you saw here please subscribe to our Youtube channel or newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

The Big Impact Personal Branding Has on Your Business

Today’s eTip is about the importance of personal branding for your business where I’m joined by business consultant, mentor, and inspirational Speaker Francesca Sabeya Anastasi who is an authority on the topic.

Do you need personal branding?

In Francesca’s opinion any business with a person behind it, whether it’s the founder or president, needs a face behind the brand that echos the businesses brand.

It’s about showing your most professional version of yourself to the world and it should align with how your business is presented.

Her example is of an accounting firm. Rather than showing someone sitting behind a desk plugging away, the PR shows them off to potential clients in a polished and professional way.

The polished, professional aesthetic should be maintained throughout the personal branding as well. If you advertise yourself one way and the reality is different, you are not establishing any trust with your followers.

Francesca was once an image consultant and advises that people representing a business should mirror the business aesthetic even down to the colours we choose to wear when representing our brand/business. Think about banking advisers. They opt for navy suits because blue implies trust.

Unspoken communication conveys a lot through your image and actions.

If what you convey doesn’t match what you’re offering you’ll find it’s a bigger struggle to get and keep your clients.

Depending on who Francesca sees and speaks with she selects an appropriate outfit so she communicates the proper message.

People tend to make assumptions and decisions about everyone they meet within 5 seconds of meeting them.

In Francesca’s opinion the most important part of it all is to be who you are.

When you’re comfortable with who you are and you’re past the voices in your head holding you back you’ll be in a great position to make a genuine connection.

She advises honesty above all else. Be genuine to build trust.

I advise not echoing the lines you’ve read elsewhere. Be yourself so you’re making a sincere connection.

You started your business to do what you love and bring a service to others. Come from that same place with your personal branding and think about what you would like or need to see in someone selling what you do in order to buy from them or hire them.

Don’t be too casual. Putting in a bit of effort can help you stand out from the crowd.

Anyone starting a business knows it’s hard.

Francesca looks at a business as a whole and when the goals of the business are assessed the solution is often in changes the entrepreneur needs to make.

If you’d like to get in touch with Francesca you can contact her via www.FrancescaAnastasi.com

Try her 7 steps to entrepreneurial success and follow her on social media. She provides a lot of value to her followers and if you have any questions about personal branding please leave a comment below and I’ll make sure she receives them.

Don’t forget that if you liked what you saw here please subscribe to our Youtube channel or newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Combining Online and Offline Marketing to Build Business Credibility

How to earn new clients for your small business with these brand-boosting suggestions

Combining Online and Offline Marketing to Build Business Credibility

I hope you enjoyed our recent series of articles and videos focused on what you can do to build your client roster for your business.

New clients are essential to the success of any business so make sure you keep up consistent efforts to draw in new leads you can then turn into paying clients. 

Clients are essential to business success. Consistent efforts help convert leads into clientsClick To Tweet

To quickly recap:

Proper planning

Have you taken the steps to define your ideal client yet? It’s important to have a plan before setting off on a journey.

Ideal clients are just that: ideal. The more of them you have, the less stress you have in keeping any toxic clients who may be more trouble than they’re worth.

Make your presence known

Content marketing, email marketing, and social media marketing all work together when planned properly. Before you start any guess work at how to go about marketing your business online remember our tips on the value of planning it all out right and hiring a professional to get it done properly.

This article talked about the value of organic and paid marketing to drive website traffic in droves and the cost of messy DIY attempts at online marketing.

The importance of referrals

Referral business is a great way to generate leads. The leads are better and the fact that you’re coming by way of a reference goes a long way to securing the client.

We looked at 4 ways to earn referrals so that you can feel more comfortable when approaching existing contacts for referrals.

Offline Marketing is Still Essential

A lot of what we focus on at eVision Media is specific to online efforts. That is essentially because we specialize in professional website development, social media marketing, and search engine optimization.

Your business success can rely on not only online marketing strategies and tactics, but also offline efforts. So remember to keep up some hard and true staples to keep the leads coming in.

Here’s some suggestions to infuse into your overall marketing pie:

  • Event or Tradeshow Sponsorship

    Sponsoring an event or a tradeshow is a great way to get your business in front of key decision makers within your industry or business sector. Our success with the Abbotsford Chamber of Commerce in 2016 was not only great for getting our name in front of local businesses over having won a Business Excellence award but the sponsor of our award, Blackwood Building Centre Ltd., also received a lot of recognition.

  • Contests Offering Merchandise

    Holding a contest is a great way get word out about your business. Watch out for serial contest entrants (yes people have side jobs entering contests all day) and take the construct of the contest seriously. Look for loopholes that could be exploited and carefully plan your contest so it targets your ideal clients.
     
    Offering free samples or credit as a reward is great when you focus on those who need what you have or do. You may get less entries but it’s better to get 10 qualified entries than 1000 entries from people who are really only after a freebie.

  • Radio Advertising

    Radio ads are still a good tool especially if you deal locally. Many stations are eager to support local businesses so try reaching out to your local radio stations. The cost might be a lot better than you expect!

  • Newspaper Mentions

    These are great for getting eyes on your business. It’s even better if the newspaper has an online equivalent that publishes the article.
     
    If you are able to get your name in a newspaper editorial and the author is willing to link to your site, then you’re not only getting some amazing exposure but because of the link, you are also telling Google that your website has more value.
     
    Journalists have trust placed in them by their readers so if you can get someone to feature your business in an article you should definitely do it.
     
    *Bonus Pro Tip – if you have key phrases drafted and website pages with them sending the right on-site ranking signals, then try asking the article author to link to your business with an actual term you’re trying to rank for.

  • Networking

    Never underestimate the power of good networking for your business. Getting yourself out there at events, trade shows, or anywhere else you can find your target audience is a great idea.
     
    Not all events cost money and even if you don’t make a connection you can still have a good time!

Some other quick ideas to boost your brand exposure include:

  • Sending postcards to past or prospective clients
  • Posting flyers, sending mailers or distributing door hangers
  • Goodie bag and door donations at events where your target market will be in attendance
  • Merchandizing
  • Volunteering
  • Even get your car wrapped with your brand messaging!

These methods are good on their own and together they result in you building your credibility and getting more exposure in front of your ideal target market.

The value of credibility is immeasurable for business success and the cost of not having any clients know, like, or trust you is equivalently high.

Understandably, a lot of these tips seem great but are often tough to execute. If you’re having trouble building your client base or simply want some more help on any of the topics covered here, please get in touch.

We don’t give away all this advice for free without reason. At eVision Media we are always looking for great people to work with and when you review our posts, remember that before we started them we defined our ideal client hoping to find you, so we can work together towards your business goals and overall success.

To your ongoing success,
Susan Friesen

P.S. Are you needing guidance on how to define your niche market and how to position yourself in your industry? Having a mentor to help you through this process can save you time and costly mistakes.

› CONTACT US TODAY

P.P.S. If you found this article helpful, please share it with your Twitter followers:

Combining Online and Offline Marketing to Build Business CredibilityClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

4 Easy Ways to Get More Referrals Without Feeling Aggressive

4 Easy Ways to Get More Referrals without Feeling Aggressive

Non-Pushy Examples on How to Use Word of Mouth Marketing to Grow Your Business

Word of mouth marketing works.

In fact, referrals are often one of the key factors influencing someone to work with you.  For us here at eVision Media, we account for about 90-95% of new business coming from referrals.

Referrals are often one of the key factors influencing someone to work with you.Click To Tweet

How many times do you see someone asking for recommendations on social media? When someone needs a professional, 9 times out of 10 they ask their network who they know who does what they’re looking for.

So having a referral marketing plan in place helps ensure raving fans are telling others about you.

However, while we know the importance of asking for referrals, when it comes down to it the asking part can feel awkward or even aggressive.

But when you believe in the value of what you offer you can feel good about having others tell the world about you. When you have the right mindset and a proven process in place, getting referrals is easy.

Here’s 4 ways to get more referrals that don’t feel desperate with examples you can use right now:

  1. Set an Expectation for Referrals

    Before you begin working with a new client, you can condition them to think of you as someone to send business to. That can look something like this:

    I am excited to work with you.  When our project is completed, I know you will be thrilled with the work we did together.  If you are happy with our work would you be willing to share us with others?  Your referrals are how our business grows.

     
    You can also mention the incentive you offer for those referrals that result in a sale. For instance, we offer $100 towards any website, SEO or marketing work as our way of saying “thanks”. (See point number 4 below for more details on this.)

  2. Ask for a Virtual Introduction

    A really terrific way to get referrals is to ask a contact to do a virtual introduction with the prospect.  Here’s how an email like that goes:

    Subject: Henry and Mike – A Virtual Introduction from Susan Friesen
     
    Hi Henry,
     
    I’ve been working with Mike for three months and he’s done a terrific job at getting our bookkeeping up to date. I know you’re looking for a qualified bookkeeper so I thought I’d put you two together.
     
    Mike, meet Henry from Company A.  I have known him for five years and he has really made a name for himself in the industry.  He’s been a really valuable to have in my circle. He mentioned he needs a good bookkeeper and I thought you could help.
     
    Henry, meet Mike from Company B.  Mike and I go way back.  He is a real rock star when it comes to accounting.  He makes sure our books are balanced at all times.
     
    Here’s both of your contact information.  Now reach out and connect!
     
    Henry: 555-555-5555 Henry@gmail.com HenryCompanyWebsite.com
    Mike: 444-444-4444 mike@gmail.com MikeCompanyWebsite.com
  3. Ask Happy Clients

    The best time to ask a client for a referral is right after you finished working with them.  They are excited about the results you generated and are ready to sing your praises to the world.
     
    Here’s an example of such an ask:

    Subject Line: FIRSTNAME, Quick Question.
     
    I’m so glad you’re happy with our PRODUCT OR SERVICE. I love helping people like you so knowing you’re excited with the results made my day. Actually, it’s because of this that I was hoping to ask you a favour…
     
    It’s my goal to help many more people like you. So I was wondering if you knew of any other people who could use my help? I’d love it if you could send a short note to them with a few kind words and asking them to connect with me?

    With Gratitude.

  4. Offer a Gift for Referrals

    Giving a referral takes time and energy.  When you make it worth their while, people are more likely to take the time to do it.
     
    As a sign of your appreciation for their efforts, offer to give them a gift card, a referral fee, discount, or other gift if someone they refer you to hires you.
     
    You can make a referral page on your website.  Write an email to send to your clients and connections.  Ask people in your Facebook groups.  Let your vendors know you give rewards for referrals. Even put a teaser on the back of your business card letting others know.
     
    Here’s some example text to use:

    Get X for Referring Friends and Family: I’d love to give you [insert your referral gift here] for every person who ends up hiring me. It’s just a small token of appreciation as referrals are how we grow our business.  Thanks for thinking of us!

I hope these quick and easy examples have inspired you.  Referrals are by far the most cost-effective way to build your business.

Being intentional about asking for referrals can unlock the door to unlimited growth.  Here’s wishing you endless referrals!

To your ongoing success,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

P.P.S. If you found this article helpful, please share it with your Twitter followers:

4 Easy Ways to Get More Referrals without Feeling AggressiveClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Why Defining Your Ideal Client Attracts More Paying Customers

Today’s eTip is all about the most important step you should take when starting your business.

 

Define your ideal client

I’ve talked a lot about this in the past and the reason myself and many others hammer this point home is that after you’ve experienced initial success from your business you’ll hit a very familiar wall.

When your established connections have finished congratulating you, the phone may not ring as much or not at all. You had a blockbuster opening full of encouraging sentiments and then suddenly…reality sets in and you now have to start finding ways to bring new people in to see what you sell or do.

So now it’s time to ask yourself: who do I want to work with?

Do you need to target local, national, or international? If you want to target international you need to be specific about where and really think this through.

Types of ideal clients

What income level will you be after? It’s important to make all groups distinct in your marketing since each group will have different reasons for agreeing to buy from or work with you.

For example: If you offer a weight loss program don’t just look for people who know they’re overweight. Look for people who have symptoms of being overweight but don’t even know it. Focus on the symptoms they’ve identified and target users who have them.

Bad knees or trouble with mobility? Those users may need what you offer but are out looking for patches for the symptoms of their real problem. They don’t know their problems stem from their core issue (their weight problem).

Target them by offering a solution to their problems.

As mentioned, income level is a big factor too. Ask yourself if the target you set can even afford what you offer. There is no sense marketing to a demographic who can’t afford your product or service.

Think about the case of a business who’s target (they think) is a young mother. If you’re after that market take into account that the children come first so any income they bring in is likely spent on themselves last. That makes it much more difficult for anyone to market to them. So is that demographic going to produce enough business?

Focus on bigger picture goals and not just leads who may turn into one off customers. Referrals are much better.

Look for clients who will refer people to you. eVision Media has grown based on referral business so take into account the opportunities some potential clients may offer in the way of referrals.

90-95% of our business comes from referrals!

Once I get a referral I analyze how it came about. What value did we provide that was good enough for us to be referred to our client’s friend or associate? We work towards building more connections like that when we do our marketing and when picking who we target.

Are all your ideal clients the same?

Assess your strengths and understand that while you may have a great product it may not seem that way too all generations. How old is your market and if it is younger, what makes those leads distinct?

What kind of message will you need to come up with in order to establish trust with your potential client? Building trust from one generation to another is not easy so make sure you really pay attention to the details.

So BEFORE you create your logo, business cards, or hire a professional web developer you should sit down and define your ideal client(s).

This analysis acts as the blueprint for all the marketing from the logo to the website and all other creative and marketing components.

Before you invest anything, get to know your market and get a clear indication that you have a market out there. It’s not worth wasting your time and money on something without a market for it!

If you have any questions about finding the ideal client please comment below and if you liked what you saw here please subscribe to our Youtube channel or newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Communicating to maintain effective client relationships

Communicating to maintain effective client relationships

How you communicate directly impacts your client relationships

How often do you get yourself in trouble because a situation has been misunderstood?

How often do you have to tell people what you “really” meant or that you didn’t like how you learned about a situation?

How upset do your clients and customers get about a product being unavailable?

How much do you dread letting them know that the product isn’t available because of how they will react?

All these scenarios often have nothing to do with what you need to communicate but rather with how you deliver the message.

How you deliver the message plays out both in what I like to call big “C” communications – big corporate announcements and organizational strategy – and in little “c” communications – emails and difficult conversations for example.

Believe it or not, much of the way we think and behave is unconscious. What we value, what we believe, our memory of a situation and past behaviours all feed into how we receive and deliver information.

When we become aware of how we come across we can take control of how we communicate with others.Click To Tweet

And this isn’t just the “soft stuff” of business.

Neuroscientists have been studying human behaviour for decades. I turned to Neuro-linguistic Programming for Dummies by Romilla Ready and Kate Burton to provide some scientific backing for what has been intuitive for me for a long time.

Here are four ways neuroscience tells us we can help our audience be receptive to our message. To conclude, I’ll give you five practical tips to put this science into use.

  • Mirror your audience’s actions and behaviours

    Have you ever walked into a restaurant or bar and noticed how people are interacting with each other?

    Have you noticed groups of people who seem to dress similarly, or how married people seem to come to even look alike over time? Matching and mirroring is when you take on someone else’s style of behaviour as well as their skills, values, or beliefs in order to create rapport.

    This will make your audience feel comfortable and more likely to listen to what you have to say. You can deliberately match and mirror someone by:

    • Body postures and gestures
    • How quickly you breathe
    • How quickly you speak or move
    • How your voice sounds

    CAUTION: You don’t want to mimic people. There is a fine line between moving in rhythm with someone and fitting in, or mimicry. People will know if you are being insincere.

  • Listen so you know what people are looking for

    If you want to really have people buy into what you are saying, then you must truly be present and LISTEN. And that means making sure they know they have been heard.

    Acknowledge their point of view, understand where they are coming from and above all, be patient.

  • Build rapport when communicating virtually

    To build rapport in today’s age of virtual offices, make sure you:

    • Speak more slowly to ensure people can hear you
    • Make sure you have people’s attention before you make your point
    • Use people’s names more often than you might in face-to-face meetings so they feel included and heard
    • Visualise the person at the end of the phone line as you listen to the conversation
    • If you are in a video-conference, look into the camera and appear to be visually present (no escaping to Facebook during teleconferences here!)
    • Summarise the meeting afterwards and confirm via email what was decided upon
  • Use multiple ways of communicating to make sure your message gets across:

    Find out who your audience is. If they are audio listeners, the words you use will be important. If your audience is more visual, then graphs, charts and pictures will help them remember information.

    Kinaesthetic audiences will focus on the tone of your voice and the feeling they experienced upon receiving the information.

So what does this mean for your daily interactions with your clients?

  1. Ensure you have their attention before sharing your message.
  2. Did they understand what you had to say? Ask questions to probe their response to your conversation.
  3. Use language and mannerisms your clients can relate to – use mirroring to deliver messages in a way that makes them feel comfortable.
  4. Follow-up with email after decisions are made to ensure you’re both on the same page.
  5. Have you inspired them to act? Find out what they care about so you can better motivate them to participate in your desired outcome.

Following the tips included in this article will shape how you deliver your message and guarantee improved communications with your clients.

Take some time to truly understand and internalize these techniques and you will be well on your way to avoiding difficult situations.

About the Author, Susan Elford

Kathryn Wilking

Susan Elford, PR Strategist & Leadership Coach, works with start-ups and seasoned entrepreneurs to help them get real about their strengths and celebrate them so they get more of what they want; clients, exposure and success, while living a life of balance.

Visit Susan at www.elfordcommunications.com for traditional PR support and www.susanelford.com for a look into how she works with her coaching clients.


The Networking Advantages of Attending Live Events

While on location at the WOW (Woman of Worth) Conference in Vernon earlier this year, I realized just how important it is to attend live events and do some good old fashioned business networking.

Today’s eTip shares some important things you can be doing while at a live event that can’t happen if you’re always hiding in front of your computer or smart phone:

 

Christine Awram is the founder and creator of these WOW events and she has them twice a year.

I have been enjoying attending them and that’s what had me creating this tip. It’s really important to get away from the computer and network in person. Attending events like this is a great way to build your business.

Even if it’s just a day-long event or if you can spare the time, a weekend or even week-long retreat.

Take the opportunity to Connect with the other attendees and find out what their challenges are. Many great business opportunities will present themselves once at the event.

Make an effort to get out and connect with your target market and build relationships.

Attending live events is a great way to build your businessClick To Tweet

Social media has made us comfortable sitting behind our cameras and smart phones but nothing beats a 1 on 1 live connection.

Do your homework and find out what events you can attend. Even if it’s just a luncheon it’s a great idea to get out and make those in-person connections.

If you have any questions at all please feel free leave a comment below and if you like these eTips subscribe to our newsletter and you’ll get an email every week with our eTips and articles designed to help solo entrepreneurs.

Until next time,
Susan Friesen

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The Business Advantages of Attending Live EventsClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

How Social Media Can Lead to New Collaborations and Work

Video marketing has been our hot topic lately.

Today’s eTip showcases a local videographer’s success story that happened while at my recent photo shoot.

 

Use your social media to make personal connections

A few years ago I was on Twitter and noticed something: someone from my local city was sharing and liking a lot of my posts!

Keith, a videographer, became a regular “fan” and naturally, I went and checked out his profile to find out more about him.

We eventually struck up some conversation and since then (after years of never even having met each other in person) we’ve been referring clients that have lead to paying work.

Through his efforts of becoming visible in front of me, he successfully got onto my radar if I ever needed, or knew of someone who needed, a videographer.

This video is about social media connections and in it Keith and I talk about the viability of social media and how it can be used properly from a business perspective to make connections that actually work.

Find your audience on social media

By using the #Abbotsford hashtag on Twitter, Keith narrowed his choices using a Twitter list within his feed to local businesses such as mine. This is a great tip for those who want to work with those local to them.

Twitter can be bogged down with international posts that won’t matter to you as much. Try Keith’s localization tip to nail down local connections.

Keith then reviewed who was using his localized hashtag as well and was able to start connecting and building out his business through social media.

By using his extensive background in video production Keith has been able to reach local clients for video shoots ranging from news reporting to corporate videos with great success.

Keith operates under Pathfinder Productions and you can find him on Facebook at: facebook.com/pathfinderproductions

This is a great example of how social media works. The trick is not to try tricks and use it honestly so you connect with other honest businesses. Localizing your efforts is a great way to find people who want to connect in your own area.

If you have any questions about improving your video quality to strengthen your online marketing, feel free to leave a message in the comment section below and I’d be happy to answer.

Until next time,
Susan Friesen

P.S. New to Social Media and online marketing or find it overwhelming and confusing? Check out Social Blast: eMarketing for Entrepreneurs. It’s a monthly group coaching program for those just starting out or wanting more advanced strategies to help with their online marketing and social media efforts.
>> CLICK HERE FOR DETAILS

P.P.S. If you found this article helpful, please share it with your Twitter followers:

How Social Media Can Lead to New Collaborations and WorkClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

7 Effective Strategies on Marketing Your Business Locally

7 Effective Strategies on Building Your Business Locally

When I was studying for my business degree and before eVision Media was formed, I was in need of an outlet to be around other like-minded women. Years previous I was a member of the local Valley Women’s Network so revisited their luncheons.

Even though funds were very tight at the time, it was important for me to have some human interaction – even if only once a month.

Little did I know, going to these meetings ended up being the catalyst for eVision Media’s birth.

During this time I connected with women entrepreneurs who where either eager to start a new business or take their business to the next level. Being the former webmaster for the Vancouver Sun and Province, it was a natural thing for them to ask me questions about branding and websites. I was more than happy to share my knowledge.

Eventually conversations evolved into them hiring me so they could get the help they wanted with their marketing presence.

The next thing I knew I was in business as a web developer!

That was over 14 years ago and I’m proud to say a handful of those women are still clients today.

I have to smile when I think about it because I really had no intention of starting my own business. I was going back to school with the idea of landing a CIO position somewhere.

Turns out my calling was much more important than that – helping business owners realize their dream.

The Many Benefits of Attending Local Live Events

Fast forward to present day, I still value the connections made when attending networking and other similar events.

Recently I was in Vernon attending the WOW-Woman of Worth Conference where I had an opportunity to get to know many incredible women I would never have met otherwise. (I was inspired to write these networking tips while there.)

I am also a member of the Business Professional Women’s Group and attend meetings in Langley and Abbotsford.

The connections found at events like these have been invaluable – not only professionally but also personally.

Connections found at live events are invaluable. Not only professionally but also personallyClick To Tweet

Social Media and Online Marketing is Not the Only Way to Generate New Business

Sometimes with Social Media and online marketing being so prevalent we forget about our own back yard and the opportunities available to us. All we have to do is simply step away from the computer and check them out.

My business was literally created by connecting with people locally. 

And just because Social Media has taken over the online networking landscape, doesn’t mean there’s any less value in building your business at that grass-roots level.

Building your business at a grass-roots, local level is just as valuable as social mediaClick To Tweet

Do you market your business in your hometown?

If hiding behind your computer has become the norm for you, I encourage you to explore local opportunities to get better known in your home town.

Here’s seven tips, ideas and suggestions on how you can take advantage of generating business through local efforts:

  1. Network where your target market is hanging out. First be clear on WHO that target market is and then do some research on where they gather.
     
    This is an easy one if you are a B2B business like eVision Media; there’s plenty of networking groups available tailored for that crowd.
     
    But you might have to look at other shared interests. For instance, if your target market is very health conscious, join a popular yoga group and get to know those people who attend.
  2. Volunteer at community groups. Volunteering in community groups are a great way to boost your visibility. Not only are they a great way to give back to your community but also an excellent way for you to showcase your skills and expertise.
     
    Do a search for groups that could use your skillset. A great example is if you are a bookkeeper or accountant – volunteer to be the bookkeeper for the group.
  3. Create your own Meet-up. Setting up local, more casual events on a subject you know would be of interest to your target market is a great way to build your brand visibility.
     
    These types of gatherings can be very beneficial to the attendees where you can offer something of value to them and showcase your expertise at the same time.
  4. Set up a trade show booth. Many trade shows have thousands of visitors. They are a great way to build your brand visibility and bring more awareness to your business offerings with the local crowd.
     
    Set up a professional display and strike up conversations with those showing interest in what you are offering.
     
    Be sure to have a way for them to get onto your mailing list by offering a draw or free giveaway. Just be sure they check off a box giving permission to receive your regular newsletters.
  5. Join the local Chamber of Commerce. Even if your target market is not business owners, there are still plenty of great reasons for you to get to know other business owners in your area by joining your local chamber.
     
    Not only can they be a great referral source for you, but they are still people who could be interested in what you have to offer at a personal level.
  6. Nominate others for awards. We had the honour of being nominated for, and won the Abbotsford Chamber of Commerce Business Excellence award in 2016 in the home based business category.
     
    I was also nominated for a WOW – Woman of Worth award in the Business & Prosperity category. The amount of free publicity and exposure we received for each of these awards was priceless.
     
    I encourage you to nominate someone for similar awards. Not only is it very gratifying to make someone else’s day, you also gain a lot of exposure from being the person who nominated them. Another option is to  be an award sponsor, again bringing you great satisfaction and business exposure.
  7. Don’t forget your business card! While some may poo-poo this, I’m still a believer in the value of business cards.
     
    Get professional cards designed and printed. Use them wisely – always ask the other person you’re talking with for their card first and reciprocation will ensue.
     
    Your business card is a first touch-point that person will see your visual brand so ensure you give off the right first impression with a professionally designed one.

Aside from getting out there and getting involved in local community activities, you could also take advantage of various paid advertising opportunities. Newspaper advertorials, radio ad spots, sponsorships and even billboards can all be taken advantage of at a local level.

Don’t Forget About Your Website

No matter what kind of activities we are doing when trying to drum up new business, don’t forget the importance of your website.

With every potential customer you meet, assume they will be heading to your website to check out you and your services. They might even do it right there so ensure your website is mobile friendly and shares the right brand messaging that will compel them into action and hire or buy from you.

Always be seeking opportunities where you can build your business exposure and double bonus points when you can couple those opportunities with giving back!

I’d love to hear from you – share below what ideas you have about local business exposure that’s worked for you?

To your success,

P.S. If you liked what you read here, you will want to sign up for my newsletter where you’ll get notified every Tuesday of that day’s blog post. Click here to also receive our free website guide: www.UltimateWebsiteGuide.ca

P.P.S. If you found this article helpful, please share it with your Twitter followers:

7 Effective Strategies on Building Your Business LocallyClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".