eBusiness Blog

Cultivating Employee Trust: 7 Consistent Practices to Building an Unstoppable Team

Cultivating Employee Trust: 7 Consistent Practices to Building an Unstoppable Team

When you think about your customers and clients – you know your business has been built on trust.

Your best customers come back to you repeatedly because they know you deliver a quality product or service every single time, and if for any reason a ball gets dropped, you will make it right.

They refer their family and friends to you.
They like you on Facebook and might even Tweet about how great you are.
They give you great Google reviews.

For all of us, the trust factor is the most important criteria to consider when you decide who to give your business too.

So, is it any surprise that your employees want the same thing from you that they are expected to give to your customers?

Not at all.

Every day when your employee wakes up, (s)he decides

  • Whether they go into work at all;
  • if so, how much effort they are going to put into helping you achieve your business goals; and
  • how they are going to treat you, their co-workers and your customers.

I’ve talked to lots of small business owners who think loyalty and commitment are all about the money they pay their team. But you can’t “buy” either of those.

You might get them to stay with you a little longer if the money is good, but their commitment and effort won’t change.

The key to having a loyal team that will stand by you and with you and do everything in their power to make the company successful is being able to trust you – their leader!

Building employee trust is how you achieve high marks in employee engagement.

According to Wikipedia, an “engaged employee” is one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s reputation and interests.

You want that, right? You want your team to go above and beyond the call of duty – even when you aren’t looking.

Here’s a common list of what many leaders think matter most to their employees:

  • Fair wages
  • Job Security
  • Opportunities for advancement
  • Good working conditions
  • Interesting work
  • Loyalty from the company towards workers
  • Fair discipline
  • Recognition for a job well-done
  • Sympathy to problems
  • Feeling “in-the-know”

Amazingly to some people, a survey conducted by the New York Times Magazine revealed the top 3 factors of importance to employees are:

  • Recognition for a job well-done
  • Sympathy to problems
  • Feeling “in-the-know”

Surprised? These are all things that you, as the leader, can control.

By doing the following 7 things consistently, you will have an unstoppable team that will follow you anywhere and go above and beyond to make sure everyone on the team is successful!

  1. Do what you say you are going to do. If you need to make a change, explain the change and the reasons behind your decision – before you make the change.
  2. Respect employees. Sometimes good people do bad things but beating them up for it or embarrassing them isn’t going to make it better. If you must have a difficult conversation, stick to the facts and focus on the unwanted behavior – not the person.
  3. Demonstrate integrity. Always take the high road and be honest in all your dealings inside and outside the company.
  4. Encourage inclusiveness. Think of your team the same way professional sports team leaders think. Everyone has something unique to bring to the business. You need a person to cover each base and to help each other accomplish the goals.
     
    None of us can do everything by ourselves – and the best teams are filled with the best players to win the game and take home the trophy.
  5. Build relationships. I’m sure you’ve read the quote “People won’t care how much you know until they know how much you care” and it’s so true.
     
    Get to know your employees and have occasional off-site events where the families can interact with each other, such as an annual company picnic. Set up an ice cream day and help serve them ice cream sundaes with all the toppings.
     
    They need to know you are human, too!
  6. Keep employees informed. Have regular meetings with your workforce and let them know how well the business is doing and where you need them to pay extra attention.
     
    Tell them about plans you have for growing the business, improving the worksite, etc. If things are tight, tell them. Don’t let them hear it from the local supermarket clerk who happens to be married to someone in local government who knows more about the company’s plans than your team does.
     
    They should always hear important information from you before anyone on the street. It’s embarrassing or them to hear it from anyone else – and they will lose trust quickly.

Trust is like your reputation. If you lose it – it can take years, if ever, to get back!

About the Author, Katherine Hartvickson

Kathryn Wilking

Katherine Hartvickson is the founder and president of Hartvickson & Associates, Inc. dba Quantum Ascendance. She is an experienced business consultant and success coach. Since leaving the corporate world in 2009, her clients include business owners and other seriously committed professionals and entrepreneurs who want to gain the confidence and skills to break through the barriers of success and achieve their ideal life.

What separates her service from others is her experience in leading large teams and developing top performers in corporate environments and because of this, clients achieve individual & financial rewards and the recognition they earned without sacrificing their personal life. If you are interested in knowing more, she can be reached at www.QuantumAscendance.com.


7 Keys to Sticking to Your Goals and Achieving Anything

7 Keys to Sticking to your Goals and Achieving Anything

Change is hard. That’s why there aren’t thousands of self-help books telling people the secrets to change.

But why is change so difficult and what can you do to make it easier?

Here are seven tips to keep you inspired and moving forward towards your goals.

  1. Create a New Belief

    Before you see change in your outer world, you need to start with change in your inner world. Who do you need to be and what do you need to believe about yourself to make this goal happen?

    Create an affirmation around the positive change you want to see.  Here are some examples:

    • I AM making a difference in the lives of 1000’s of people across the world.
    • I AM a sought-after (fill in the blank) and thought-leader.

     
    Say your affirmations in the morning and at night and watch the transformation take place!

  2. Break Big Goals into Smaller Achievable Steps

    While it’s great to have crazy big goals it can also leave you frustrated.

    That’s why it’s important to break your goals down into smaller bite-sized actions.  Smaller goals will give you a sense of progress and being achievable which keeps you motivated.

    Break them down into tasks with a time frame.  That way you can check them off as you complete each task and feel more accomplished.

  3. Schedule Time to Work on Goals

    If your goals are your top priority it only makes sense to schedule time on your calendar dedicated to achieving them.

    I know you must work IN your business, but reaching goals means time is needed to work ON your business.  Block out time to work solely on tasks that help you achieve your goal.

    Guard that time carefully. Success requires dedicated time to put yourself first.

  4. Get Support

    Have someone to be your cheerleader who can keep you focused and on track. Join an online support group.  Hire a coach or mentor.  Tell your best friend or spouse what you intend to do.

    Support will hold you accountable, keep you motivated, and help you when you feel stuck.

  5. Celebrate Small Wins

    If you are putting in hard work remember to acknowledge your efforts and progress. Find an exciting way to reward yourself when you reach certain benchmarks.

    Do you want a pedicure?  Want a movie night? What about treating yourself to a nice massage?  Find a reward that truly motivates you to put in the work and make it happen.

  6. Visualize Your Goal-Completed Rewards

    Many athletes will tell you the secret to winning the game or achieving that record is to visualize them accomplishing it first.

    When you see yourself achieving the goal in your mind it puts the power of your subconscious to work for you.  You’ll spot the resources and opportunities that are available to support you.

    Seeing it in your mind first is believing.  Once you own that vision of your success you are half way there to achieving it.

  7. Gear Up

    Get the tools, support and information you need to complete your goal.

    Do you need to get your business branding done or a new website built? Should you hire a new team member?

    Whatever your goal is there is a book you can read, a course you can take, or someone you can talk to that will enable you to move you forward. Invest in what you need to make it happen.

Whatever goals you have set for the new year, I wish you the greatest of success in creating a work and life you love!

If you need help reaching your business goals, we at eVision Media can help make them happen! Contact us today to find out how business mentoring and our other business support services can help you achieve greater success.

To your ongoing success,
Susan Friesen

P.S. Need to set some Social Media and online marketing goals but don’t know how to fulfill them? Check out Social Blast: eMarketing for Entrepreneurs. It’s a monthly group coaching program for those wanting straight forward strategies to help with their online marketing and social media efforts.
>> CLICK HERE FOR DETAILS

P.P.S. If you found this article helpful, please share it with your Twitter followers:

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About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Building a Successful Guilt-Free Business

In today’s eTip I spoke with Yvonne Hogenes from Malary’s and Firmawear Energy Wear (among other things) while at the Woman of Worth event recently and I grabbed her to talk about the guilt we can feel as moms when we’re balancing parenting with running a business.

I let Yvonne takes the reigns so she could share her advice for every mother out there who may have concerns about the lifestyle of an entrepreneurial mom.

Yvonne has some great words of wisdom for all mothers running a business


Yvonne:

I remember when my boys were 9, 11, and 13 it was a busy time with them just getting into sports, and I decided I had to follow my dream which wound up being my store Malary’s.

I knew at the time it would take a lot of time and energy, although had I known the real amount demanded I may have been more hesitant.

It’s very important to have a plan.

I did the hard work and mapped out my five-year plan before I took the plunge.

Once I dove in it was all consuming. And it has to be for it to work.

I felt guilty as a mom. My kids would laugh because if I sat down for 3 minutes on the coach, I was asleep.

Years later… my boys are in the business with me!

My boys knew why I was tired and they learned by example that having a strong work ethic brings success.

That support was not limited to my kids. My husband, my family, and my friends and staff carried me through to where I am today.

But the guilt that comes with being a mother was still there.

Accept that if you’re doing what you love your kids will learn by watching. What they learn is probably more valuable than any book lesson.

When they needed someone at their games to watch them play their dad was always there.

By giving myself room to work on my business I was able to succeed and everyone around me was able to help by picking up any slack.

I embraced my working mom lifestyle while going through it and now that my kids are employees they thank me for it.

Business owner is a tough role but 20 years later I’m still finding the same level of support that makes it all work.


How to get in touch with Yvonne

The best way is malarys.com which has links to Firma (which is a fantastic product) and other local designers she works with.

She’s in Cloverdale in Fraser Valley and features lots of local, Canadian designers so she’s well worth checking out.

If you’re a working mom or a mom thinking about getting into entrepreneurship and business and need help, then please get in touch. I have helped many women both mothers and not get into business and I would love to mentor you through the process of starting your own business.

If you liked what you saw here, please subscribe to our YouTube channel and newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Making a Commitment to Building Your Business

I shot this quick video about making a commitment to building your business while staying at one of my favourite bed and breakfasts, Blackberry Lane Bed & Breakfast. This is my go to hideaway to de-stress and recharge and is located less than an hour from where I live.

This eTip asks the question: How hard are you willing to work to make your business a success?

How hard are you willing to work to succeed?

My husband Daniel and I have very demanding schedules that begin at 5:30 am and don’t stop until about 8 pm at night.

It can be exhausting!

but it’s also extremely rewarding to have a successful business.

One of the things that dawned on me during this visit is how alike I am with Andy and Marlene, the owners of this B&B.

Since the B&B is located on a farm, when I arrived Marlene was decked out in full farming gear, working away keeping this place properly maintained. Her next task was to hop onto a riding mower and mow some acreage. After she was done she got to come in and start cooking!

Meanwhile Andy was busy at his full time job, which he does after he’s done his morning farm chores. When he finishes his day he heads home for even more farm chores. Their days are long and tough.

I’m familiar with that kind of a demanding schedule as I grew up on a hobby farm full of animals. It was a lot of work and my parents were always up well before I ever was just so they could feed the animals and maintain the farm (this included milking the family cow, Emma). This was all done while working full time jobs in Vancouver, which was an hour away in each direction.

This brings things back to my original question: how hard are you willing to work?

I hear a lot from clients about the distractions pulling them away from work. So the question then becomes: how important is your business to you if so many other things take priority?

You can’t magically succeed in business, so if you’re not able to commit to the business, don’t expect it to thrive. You have choices to make. Are you willing to make the sacrifices needed to build a successful business?

We’ve all read about the magical 4-hour work week but the number of people that kind of schedule is applicable to is minuscule.

How far are you willing to go and how hard will you work to make your business succeed?

When I first started eVision Media, my schedule was even more demanding. So even looking at my schedule now and how much I have to work, it took a lot just to get my business to where it is.

If you need help making the hard choices so you can succeed, please get in touch. I love to help people by mentoring them through their distractions so they prioritize their business and build the success they’re after.

That’s it for today’s eTip and don’t forget that if you liked what you saw here, please subscribe to our YouTube channel or newsletter so you can get updates and videos for small business entrepreneurs every week!

Until next time,
Susan Friesen

P.S. Are you ready to take your business to the next level? Our “All Under One Roof” boutique web development and digital marketing firm can help you make your vision a reality.

› CONTACT US TODAY

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

How to Dream BIG in Your Business

How to Dream BIG in Your Business

The ABC’s of Business Basics Series: Tips for Your Company’s Mission to Mars

According to Google, “In theory, the closest that Earth and Mars would approach each other would be when Mars is at its closest point to the sun (perihelion) and Earth is at its farthest (aphelion). This would put the planets only 33.9 million miles (54.6 million kilometers) apart. However, this has never happened in recorded history.”

Wow! Think about it… 54.6 million kilometers. It is a number many human beings can’t relate to or believe would be possible to travel to. However, this doesn’t stop space scientists. They don’t focus on how far away the planet is, they just want to get that spaceship to Mars.

In my practice as a Business Advisor, I see too many owners who play it safe. They set low sales targets, retain a minimum number of employees, or advertise only to existing markets because they don’t want more customers than they can handle or to get too busy.

Yet big dreams can actually propel you into the life and business you want. Let’s look at a business owner I know who had a big dream…Walt Disney. He “saw” Disneyland in his head. He knew where his company was headed, and held the dream through the naysayers and the banks. Imagine how proud he was when his dream became a reality.

Do you have a dream large and exciting enough for your business? If not, then perhaps it’s time to create one. Just like the Mission to Mars, it may feel so big or far away that it doesn’t feel realistic. It may scare you or it may seem impossible to accomplish. Create one anyway.

Not sure how to dream big in your business?

Here’s three tips to help out:

Tip #1: Don’t get hung up on the “how,” just the “what.” Do you want a 2nd location? How about an international presence or double the revenues? Identify your “Mars” first.

Tip #2: Own it. Is this really what you want? As the owner, and just like Disney, you need to really believe this is what you want and where you are taking the company.

Tip #3: Share your dream “Mission” with everyone. The “dream team” will help make it happen!

Dreams give us the incentive to get out of bed everyday, fill us with renewed purpose, energy and effort, and ignite the spirit of human achievement.

Go for it!

About the Author, Pamela Chatry

Pamela Chatry

Do you work too hard? Is your business in chaos? If you are struggling with business issues, contact Pamela Chatry for a complimentary assessment. Pamela has been a trusted and highly respected Business Consultant, Mentor for Women in Business, Self-Employment Advocate, Trainer and Keynote Speaker for over 25 years.

Visit www.pamelachatry.com or call her at 778-856-8970 for help in getting your business to its fullest potential.


5 Steps to a Strong Personal Brand on Social Media

5 Steps to a Strong Personal Brand on Social Media

Social media is everywhere and having yourself on it can be great; however, your professionalism doesn’t stop at your professional profiles.

If you’re an influencer in your industry or the face of your business, then paying attention to personal branding is essential in your social profiles.

To be an influencer in your industry, personal branding plays a key roleClick To Tweet

So how do you get personal branding working for you?

Here’s 5 steps to ensuring you have a strong personal brand that will help with your business success:

  1. Audit Yourself

    A quick audit of your personal profiles is a good idea so you can prune anything you wouldn’t want associated with yourself professionally. It will give you a chance to update all your profiles as well.
     
    Make sure all your profiles are connected so users can easily see the relationship. The idea here is that you are an extension of your business and all social profiles clearly indicate to the user who you are and what you’re about.
     
    When posting to your personal social media accounts, keep in mind your business goals and remember optics is key. When someone searches your name, what do they find? Remember anyone may repeat that search so if the results aren’t good you could lose a potentially warm lead.

  2. Set Goals

    Being the face of your business can also lead to you being an influencer in your industry. But that doesn’t just happen automatically. You need to set targets for yourself. And not just in terms of the metrics of measuring success but in how you will achieve the higher standing in your industry that you’re after.
     
    Look at people already established in your niche. They may have a business profile but then on their own how are they presented? Successful personal branding should show their personal profile is aligned with the style of their business.
     
    Once you see what content has been effective and how often your peers have been successfully posting, you can estimate how often and what kind of materials you should post.
     
    Also pay attention to where they post and you’ll see what platforms have returned results for them.  Then you’ll know where to focus your efforts.
     
    This element and the audit can be time consuming and confusing so don’t hesitate to reach out to social media experts if you require assistance.

  3. Create Your Social Media Strategy

    You have your goals set and you know how often you want to post and how many new people you want to see your content.
     
    Now it’s time to incorporate the previous steps and develop a goal-based strategy aimed at realistic growth.
     
    Achieving your goals is a dynamic process where you will consistently evaluate your successes and refine your approach until you start seeing the results you want.
     
    Share other people’s content while promoting your own to establish yourself as an authority in your industry and not just a self promoter.
     
    There are various content aggregation tools available that will make it easier for you to find relevant content. And the bonus is you’ll get to read more about what you do!
     
    Alltop and POPURLS are some favourites but there are many more you can choose from.
     
    Try tools like Buffer or Hootsuite to help you schedule out your posts but remember to check in often for any engagement. The best thing you can do to establish yourself as an authority is to provide feedback and commentary on other users that shows you know what you’re talking about.
     
    By making it a conversation you are becoming an influencer. Other users will see that dialogue whether its tweets or comments and they’ll see your expertise in action.
     
    Each approach will vary but there should be consistent elements to any strategy such as choosing which platforms you are going to be able to log into on an ongoing basis and what kind of content is best suited to your industry.

  4. Update Your Profiles

    Having a professional headshot is a great idea for your personal branding.  If you don’t have that already make sure you get one and place it as your avatar on each social media profile – both personal and business profiles.
     
    Each platform’s profile should easily convey a connection to all others. Users should see consistency in both the visual elements and the content you’re posting.
     
    If you’re having trouble with the various images and sizes required, it’s quite easy to set up a free account with Canva, which has predefined image sizes for all platforms and is very user friendly.
     
    Use Canva for graphic social media design

  5. Hire a Mentor

    It never hurts to have a third party review your profiles. While asking friends for help may seem like a good idea, an experienced, professional personal branding mentor will know what has and hasn’t worked in the past.
     
    Look for someone who has helped others achieve a solid personal brand and reputation in their industry and contact them for assistance.  But make sure they know this is about your social media presence so you get someone with relevant experience to your goals.

Personal branding is not as easy as a lot of people think. If you are ready to start but not sure where or how then please contact us and we’d be glad to help. We’ve helped many people perfect their personal and business branding and I’m sure we can help with yours as well.

To your ongoing success,
Susan Friesen

P.S. If you liked what you read here, you will want to sign up for my newsletter where you’ll get notified every Tuesday of that day’s blog post. Click here to also receive our free website guide: www.UltimateWebsiteGuide.ca

P.P.S. If you found this article helpful, please share it with your Twitter followers:

5 Steps to a Strong Personal Brand on Social MediaClick To Tweet

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

3 Telltale Signs You’re Procrastinating and How to Overcome this Problem

3 Telltale Signs You’re Procrastinating and How to Stop

I don’t know about you, but I can find myself in a tight spot once in while – all because I procrastinated about something I knew I needed to do.

And then of course, I am frustrated with myself because now I need to drop everything else I’d rather be doing and I’m stressed and not happy at all.

Again!

In this article I will help you understand how to recognize procrastination when it comes up for you and learn how to reach your goals.

Is it really procrastination… or are you making the right decision because something else is more important right now? If it is really procrastination these strategies will help you recognize the early warning signs and give you strategies that will work for you so that you stop playing small and live your life to the fullest.

The end of the year is quickly ending so this is a perfect time to reflect over the year and see what you had planned to accomplish compared to what you did accomplish. Think back to when you planned out your goals.

Remember how excited and dedicated you were? And then life happens and the day-to-day gets in the way and before you know it another day has gone by without reaching your goals.

When asked recently in an Internet survey the top five reasons people gave for procrastination was: fear of failing (19%), lack of motivation (13%), lack of focus (12%), feeling overwhelmed (10%) and the task was unpleasant (9%.)

1st Sign You are Procrastinating

You indulge in distractions such as watching TV, surfing the web, social media, playing video games, taking naps, reading books, or hanging out with friends instead of working on your goals.

2nd Sign You are Procrastinating

You make excuses for not doing something you know you should be doing such as…

  • It’s been a rough week or
  • I need more time / money / resources / sleep or
  • I have too many other things going on right now – I just can’t fit this in or
  • I’m just not feeling it right now
  • Yada, yada, yada…

3rd Sign You are Procrastinating

Feelings of despair that can paralyze you from taking positive action towards your goals. This often sounds like…

  • Why is my life so unfair?
  • Why am I always the one that must do everything?
  • Why are things always so difficult?
  • Why can’t I be more organized?

If you can see yourself in any of these warning signs, then you are definitely procrastinating in a detrimental way.

Here are ten strategies that will help you overcome this problem once and for all:

  1. Vocabulary is important so choose your words wisely. Positive words yield positive results; negative self-talk gets more of what you don’t want.
  2. Reverse your calendar and start with the deadline and work backwards so you space out the work in smaller steps. Make sure the interim deadlines are realistic and allow space for unforeseen things to come up without jeopardizing the project.
  3. Fill your calendar so that you reduce the time you think you have available to work on the important tasks. Look at elapsed time versus effort time.
     
    For instance, it might take you 3 hours to complete a project step but you won’t have a 3-hour block of time all at once. So, give yourself a deadline of completing that task over 3 days so that you can find 3 hours of time spread over the 3-day period.
     
    Include recreational and family activities, too, so that the time you can dedicate to the project is realistic and achievable.
  4. Work in a state of flow because we’re most productive when fully engaged. Distractions, emotions and other concerns undermine our ability to focus. Consider spending 2-minutes in meditation to empty your mind and visualize yourself celebrating completing the task.
  5. Fully embrace your goals so don’t spend time working on things you don’t care about if you have any choice in the matter. There are some things we all must do regardless of how much we dislike them – so do those things first and get them out of the way so that you can enjoy the rest of your day doing what you really want to do.
  6. Look at the tiny steps if the big picture is overwhelming. Break each big step into smaller steps and before you realize it, the project is finished. And share the load by delegating as much as you can to someone who loves doing those types of things.
  7. Make your own rewards and treat yourself once a specific task is completed. Relish how good it feels to have that step completed and then do something fun before moving to the next step.
  8. Reframe its importance even if it’s not important to you. Remind yourself of how important it is to someone you care about or think about how good you will feel when this project is completed.
     
    I do that when it’s time to prepare my annual taxes because it is the one thing I dislike more than anything – but once it’s handed off to the CPA I feel wonderful knowing I won’t have to do it again for another year!
  9. Sleep, eat healthy & exercise because unless you feel good physically and mentally it will be almost impossible to focus on completing the task at hand.
  10. Uncover start and end points because once something has a beginning and an end, it’s a whole lot easier to start filling in the middle. That’s a lesson I learned from my home economics teacher in grade school when she made us measure twice and cut once.
     
    When I was learning to sew, I had to take out each piece of the pattern and lay it out on the fabric so I knew exactly which pieces I needed before I was ever able to start cutting. Of course, I wanted to jump right in and make a dress, but I’m so glad she enforced me to do it right the first time!

So now that you understand why you might be procrastinating, how to tell when it’s happening and some methods to develop some winning strategies it’s a perfect time to start planning for the new year.

About the Author, Katherine Hartvickson

Kathryn Wilking

Katherine Hartvickson is the founder and president of Hartvickson & Associates, Inc. dba Quantum Ascendance. She is an experienced business consultant and success coach. Since leaving the corporate world in 2009, her clients include business owners and other seriously committed professionals and entrepreneurs who want to gain the confidence and skills to break through the barriers of success and achieve their ideal life.

What separates her service from others is her experience in leading large teams and developing top performers in corporate environments and because of this, clients achieve individual & financial rewards and the recognition they earned without sacrificing their personal life. If you are interested in knowing more, she can be reached at www.QuantumAscendance.com.


3 Traits of Effective Business Leadership

3 Traits of Effective Business Leadership

What to Watch for When You Have a Need for Guidance

To receive guidance is necessary as part of our growth as business entrepreneurs and leaders. And interestingly wherever we look, someone is always available to assist us.

Fortunately, what we do not know, someone else does.

Whether you are wanting to position yourself as an effective business leader or are seeking out someone to provide you with proper guidance, here are 3 considerations to keep in mind.

  1. Follow the Seven Habits

    The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey suggests the following to keep us on track:

    1. Be proactive
    2. You are the programmer of your life, grow and stay humble.
    3. Keep personal integrity- what you say and what you do must match
    4. Think win-win. Value and respect all, employ character based codes for collaboration
    5. Seek first to understand, then to be understood- using empathy, care and open mindedness in interactions
    6. Combine strengths and operate as teams
    7. Employ Continuous improvement- for mental, spiritual and emotional health and balance.
    8.  

  2. Be Honest

    Interestingly I have been a leader all my life and yet had been unconscious of many traits within me that did not allow me to tap into the above list consistently.
     
    I had no idea that my ego often stood in my way. This same ego would give me the impression that I was thinking “win-win” when in fact it was being calculative and self serving.
     
    The ego can be very tricky.  I might have thought that I was open- minded in my interactions yet every ego filters to evaluate based on personal and collective beliefs that can be very limiting and disempowering, and I have had my share to transform in the last nine years.
     
    The ego often unconsciously leads us into power struggles that can become very sticky. If we don’t experience them in our work-life, we certainly end up facing them in our home lives, so they catch up with us eventually! lol
     
    Despite running corporations with 3000 people I had no idea that my ego was censoring EVERYTHING based on its own judgments and programing, and that the reactive knee-jerk actions from the ego had nothing to do with the true self that resides within us.
     
    If I was not operating from my true self- it goes without saying that many of my actions did not fit the seven habits listed by Covey.

  3. Embody Conscious Leadership

    What I have come to learn during the last nine years is that when we are under the direction of a conscious leader we are always being lifted to be the very best we can be, and conscious leaders actually walk their own talk.
     
    They embody the seven attributes listed above effortlessly. This is the power of consciousness- effortless living where the person has disassociated from the antics of the ego.
     
    This consciousness is accessible to all of us by first learning more about ourselves. We have to be willing to stalk all our reactions to understand them and their history within our psyche.
     
    Then we have to move beyond understanding to visit the lessons in our history so that we can be liberated. It all happens systematically so that we truly find our voice to be a contributor in the world.
     
    As we become liberated we begin to embody and live from this pale of heightened consciousness… and that leads to us becoming the effective leaders we wish to be.
     
    Do not get me wrong, we are always learning and growing. There is always more…

The Invitation

My invitation is to ask you to stop and pause before you decide on who should guide you next in your business or home life.

Our world is changing fast. The old paradigms are not working.

Old patriarchal ways of leading are not enough. People who discuss mind-based ideas are not serving anyone- they are simply keeping people stuck in yesteryear.

The new world has not yet unfolded… and many emerging leaders are seeking to find their voice to influence this new world.

Look to see if the person who influences you has actively done the inner work to see who they are.

Has this work been done at the level of their mind, or is it deeper, and you can see and feel their groundedness? Can you feel their courage? Can you feel their knowingness? And can their compassion be trusted?

Look for a conscious leader

This is the only way you will truly benefit yourself and others around you. A conscious leader will walk their talk. A conscious leader will offer a helping hand knowing that it is through your growth in self awareness that your leadership skills will improve.

About the Author, Kindi Gill ACA

Kindi Gill

Kindi is a former CEO who offers Self-Awareness Executive Coaching, teaches principles of Consciousness and specializes in Change & Mental Health as a Professional Speaker.

Kindi has been a student of the Dalian School for Health and Consciousness and is a Facilitator of the Self Healing Dalian Method, an evolutionary tool for Transformation. Kindi has shared this system with hundreds of people, since founding Spark Expansion Consulting in 2015, and without fail, adults, teenagers and children delight in their changes.

Call Kindi at 778-558-5110 for help in getting your business and personal life back on track to achieve its natural full potential or visit www.www.InwardLeadership.com for her free leadership report.


What Business Owners Need to Know When Hiring Millennials

For today’s eTip I spoke with the author of the book 25 Powerful Strategies to Hire and Successfully Retain Millennials, JoAnne E. Marlow!

 

What is the difference in hiring millennials?

JoAnne sees a big change in the work place environment and as times have changed expectations at work have changed.

Years ago after the release of the book Boom Bust & Echo JoAnne began to see a noticeable difference in the work ethic demonstrated by her existing peers and employees vs. the younger generations.

Not everyone is the same but we do place age groups into categories and look for consistencies within those categories.

The people in those categories vary greatly with some not being as active or tech savvy as others. It depends on the person but know that you need to be careful when hiring on your new employee.

Set expectations up front

Be clear in your job description when it comes to millennials. Make sure the culture and job expectations are defined beforehand so you don’t run into any surprises.

Millennials may be resistant to recognizing an implied hierarchy so make sure they know what you and your company are like before you bring them on as an employee.

Educated and skilled workers may be less inclined to take on tasks like data entry or sweeping floors so if that is part of the expectation for a job it should be stated as such in the ad description.

Convey the kind of personality you want in your ad. The clearer you are as an employer about what you need in the office the better.

State what kind of advancement opportunities exist and when the new employee can expect to move up the ladder.

Some people might expect a raise after 3 months, some after a year.

The typical time you can expect them to stay with your company is about 18 months. If you keep a millennial for more than 2 years you’re doing something right!

Be prepared and ask a lot of questions. Don’t dive in right away and hire them on the spot. Be careful and mindful so you hire the right employee.

If you find yourself losing control and are rude or vocal with them, some will likely leave right away and not come back. Everyone can have a bad day but some new employees may not be thick-skinned enough to tolerate some behaviour.

Be clear about expectations. And know that some may take advantage of an employer’s generosity.

Provide a guide

Draft a policy handbook in relation to dress code, vacation time, etc. so they know beforehand what rules they must adhere to.

JoAnne’s most recent book 25 Powerful Strategies to Hire and Successfully Retain Millennials details how to deal with this generation and how to demonstrate the emotional intelligence to entice them to work hard and help your business. JoAnne is an expert in bridging gaps between generations.

In her book she has explained 25 different ways to hire the right new people from the millennial generation so you find and keep the best people.

She advises that the young person you hire isn’t going to change so it’s also important to make sure existing employees are fully informed about your new hire and how you’ve prepared for them.

For those of you who want to get in touch with JoAnne directly she can be reached through her website at: www.SystemsForEngagingTeams.com

Also please feel free to share you own stories about your experience in hiring on those between the ages of 19 and 36 in the comments below and if you’re struggling with your new hires try reading JoAnne’s new book!

You can pick up JoAnne’s book online from either of these two links:

Canada – Amazon.ca: http://amzn.to/2gfzYL6

US – Amazon.com: http://amzn.to/2wzGe6S

Until next time,
Susan Friesen

Amplify! Business Academy

What If You Could Learn Social Media and Online Marketing Each Month With Ease – all at your own pace?

If you are new to Social Media and online marketing or find it overwhelming and confusing, my monthly group coaching program, AMPLIFY! Business Academy is a perfect way for you to incrementally learn the best strategies and tactics to help you grow your business online.

  • Uncover what it takes to execute a successful, revenue-driving social media strategy
  • Learn how to build relationships, trust, and brand awareness with your ideal customer
  • Discover actionable strategies to engage followers online
  • Master creating compelling content that’s always on target
  • Discern how to authentically differentiate your product or service offerings in a crowded marketplace
  • Find out the best times to post for higher readership
  • Stay abreast with the latest prospecting techniques to grow your list, groups and more…
  • Learn ways to engage through social media monitoring and listening

It’s a monthly group coaching program for those just starting out or wanting more advanced strategies to help with their online marketing and social media efforts.

› CLICK HERE FOR DETAILS

About the Author, Susan Friesen

Susan Friesen offering 10 Critical Questions You Must Ask to Get Maximum ResultsSusan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence.

As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way.

Visit www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results".

Easy Project Management Tips for Entrepreneurs Who Want to Get It Done Right, Right Now

Easy Project Management Tips for Entrepreneurs Who Want to Get It Done Right, Right Now

Using these project management concepts will increase your chances of success

Entrepreneurs, by their very nature, are big thinkers with big plans who want to make a big impact in the world. As an entrepreneur / small business owner, I get it – I do too. I also understand how many distractions there can be vying for your time every day.

After a long career with large corporations and earning my Six Sigma Green Belt, I realized that many of the things that worked well for me work equally as well in small businesses. 

Investing the time upfront to prepare your project plan and get everyone onboard is time well-spent.Click To Tweet

Project management is one of those critical skills that I believe every business owner should learn to do well.  I know how many distractions come up that could easily derail your goals if you don’t focus on doing the important things first.

Let me explain how you can utilize this skill to grow your business.

  1. Decide on your next big project goal

    Write down the name of the project and create a charter. The charter describes briefly what results you expect to accomplish.
     
    One of the many advantages of preparing a charter is that it forces you to clearly articulate what you really want. Once you know what your goal is, plan the steps to get there rather than just “winging” it and hoping for the best.

    For instance, is your project designed to:

    • Save money?
    • Increase sales?
    • Increase the number of email addresses you have in your management software?
    • Get more speaking gigs?
    • Write a book?
    • Increase the number of high-paying clients?
    • Create a new group or online program?
  2. Identify the scope of this project

    Keep the project small, focused and manageable. If it’s too big, chances of success are lower because there are so many moving parts that might compete for your time or resources. When you write your scope, list what you will do — and what you will not do.
     
    For instance, if you are working on increasing your visibility to your target audience you might consider a project around Facebook or LinkedIn. I recommend that you pick just one of them and knock it out of the park. In this case, if you picked Facebook, then state that this project does not include LinkedIn.
     
    Then you can do a separate project to work on LinkedIn with its own timeline and deliverables when you are ready.

  3. Define your baseline and your goal

    This will help you know where you are today and where you plan to be upon completion of this project. For instance, say you want to increase the number of people whom you can send marketing emails to.  
    You need to know the number of contacts today as well as the number you want to have at the end of the project. If it’s annual sales, then it’s easy to look at the past 12 months to get your actual sales. Then just set your goal as a dollar or percentage above the baseline.

  4. List each major step of the project.

    Include the name of the person responsible for completing each major step, and when each step will be accomplished.
     
    Oftentimes, one person cannot complete their step until someone else finishes theirs, so it’s important to understand the interdependencies.

  5. Determine the start and completion dates.

    Once you will have the start and completion dates, you will be able to identify milestones along the way.
     
    This will help you stay on track and accomplish your goal without a lot of stress, wasted time or forgotten steps.

  6. Prepare a budget

    The budget will define how much you will spend to accomplish the goal and when the money needs to be available. Your project may be designed to save money, such as taking on the marketing of your program yourself or changing vendors.
     
    In this case you would list when the savings will start showing up and how much more you will have in your bank account at the end of the project.

  7. Make a list of resources

    These are the resources you will need to accomplish the project. Are you going to do everything yourself or will you have a virtual assistant?
     
    Will you hire someone to prepare marketing materials, or to create your website, Facebook posts or a LinkedIn profile?

  8. Communicate clearly to everyone involved in the project

    And by clear, I mean precise, with no room for guessing or individual interpretations about what others think you want. Draw pictures, share examples and learn to speak their language if you are talking to technical people.
     
    Once you know who’s on your team, make sure they have an opportunity to provide input. One of them could hold that one big idea that will take your project from good to great.
     
    Have a brainstorming meeting – it’s is a great way to get everyone’s ideas and come up with a plan better than you could ever do on your own. After all, that’s why you invited the best & brightest to join your team in the first place, right?
     
    This process also guarantees that you have buy-in on the project and that everyone knows the objectives and their role in accomplishing them.

  9. Set up regularly scheduled meetings on your calendar

    This schedule will help you review progress, clear up any confusion, remove any barriers and provide direction.
     
    There is nothing worse than getting close to your project completion deadline only to realize that what you are getting is not at all what you expected! Especially if it all could have been avoided if you had set up the time to check in on the progress. Inspect what you expect!

  10. Set up team ground rules

    The ground rules can include frequency/length of meetings, notifying you in advance if they are going to miss the meeting, how conflicts will be handled and agreement by all that they will show up to the meetings prepared with their deliverables or notifying you well in advance if they are at risk of missing any critical milestones.

  11. Sign your charter

    I know – this might sound cheesy. But it really isn’t. This is a commitment you are making to yourself and the simple act of dating it, signing it and putting it up on your wall where it is literally in front of you all the time will make it much more likely that you will follow through and reap the benefits.

  12. Celebrate your wins along the way

    This doesn’t have to be at a high cost – it can be a simple “Thank You” card to one of your resources who delivers on schedule or a group dinner or pizza or a Starbucks gift card.
     
    A little goes a long way in motivating yourself and those on your team when appreciation is shown.

Your chances of reaching and most likely hitting it out of the park increase dramatically. And remember, the best way to eat an elephant is one bite at a time.

About the Author, Katherine Hartvickson

Kathryn Wilking

Katherine Hartvickson is the founder and president of Hartvickson & Associates, Inc. dba Quantum Ascendance. She is an experienced business consultant and success coach. Since leaving the corporate world in 2009, her clients include business owners and other seriously committed professionals and entrepreneurs who want to gain the confidence and skills to break through the barriers of success and achieve their ideal life.

What separates her service from others is her experience in leading large teams and developing top performers in corporate environments and because of this, clients achieve individual & financial rewards and the recognition they earned without sacrificing their personal life. If you are interested in knowing more, she can be reached at www.QuantumAscendance.com.